To ensure a pleasant and safe visit to the IVAM, the following recommendations apply to individual visits, group visits, and visits through organized activities.
Access
To access the exhibitions at the IVAM’s Centre Julio González, a ticket is required. Tickets can be issued by the staff at the reception desk or purchased online. Upon request, the ticket must be shown to security or access personnel in the galleries.
For group visits, tickets must be purchased at least 24 hours in advance through the museum’s website, specifying the date and time of the visit. The IVAM will provide a special locker for the personal belongings of each group.
For the smooth running of the visit, groups are limited to a maximum of 30 people, one of whom will be the group leader. For educational groups, the maximum group size is 35 people or the number specified for each activity.
Pursuant to Article 23 of Law 4/2003 of the Valencian Regional Government, the museum reserves the right of admission.
Opening Hours
In order to close the museum on time, visitors will begin to leave the galleries fifteen minutes before closing time, except for visits and activities scheduled outside of regular museum hours.
Children
Children under 12 years of age visiting the museum independently, without being part of a group or specific activity, must be accompanied by a responsible adult.
Babies
Baby strollers are permitted in the exhibition galleries.
Permitted Items
For security reasons, umbrellas, bags, backpacks, and similar items must be stored in the lockers in the cloakroom, which is free for visitors. The dimensions are: small (35 × 45 × 48.50 cm) and large (35 × 66 × 48.50 cm). Deposited items must be removed before the museum closes. The IVAM is not responsible for items stored in the lockers.
In case of loss of the locker slip, the visitor must prove ownership of the personal items deposited by providing a detailed description.
To ensure a safe visit for museum visitors and the artworks on display, sharp or pointed objects and the use of laser pointers are not permitted in the galleries.
Scooters
Scooters, skateboards, and electric scooters may be stored in the lockers provided their dimensions are compatible with the available space.
Bicycles
Public bicycle parking is available outside the IVAM’s Centre Julio González.
In front of the IVAM’s Julio González Centre is a Valenbisi station, and another one is located 200 meters away on Calle Corona.
Photography, Video, and Drawing
Photography is permitted without flash, tripod, selfie stick, or any other camera stabilization device, except where otherwise indicated.
Filming for informational and/or commercial purposes requires express authorization from the IVAM’s communications department, which can be obtained by sending an email to comunicacion@ivam.es.
Sketching of the exhibited artworks is permitted using small sketchbooks and colored pencils. The use of easels is not allowed.
Exhibition Temperature
The exhibition galleries are maintained at a constant temperature of 21-22ºC, necessary for the preservation of the artworks.
Animals
For the preservation of cultural heritage, animals are not allowed except for assistance dogs and emotional support dogs (with proper justification).
WiFi
The IVAM has a public Wi-Fi network.
Accessibility
See the accessibility section for specific recommendations and services.
Rest, Food, and Drinks
The IVAM has rest areas in the main hall and in the lobbies on the first and second floors.
For food and drinks, we recommend using the IVAM café or the terrace, as it is not permitted in the galleries or their access areas. This restriction does not apply to infants and children under 2 years old.
Community Space
Within the exhibition galleries, and during your visit, access will be facilitated at all times for other visitors, as well as for educational or cultural groups or those participating in an activity.
To ensure your visit to the IVAM is a pleasant experience and a space for cultural exchange, we ask that you:
Maintain a respectful demeanor
